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How Covid 19 made eCommerce increasingly customer-centric
May 24, 2022

Guided selling

How Covid 19 made eCommerce increasingly customer-centric

The COVID-19 pandemic has changed the way we shop, when we shop, and where we shop. Brand loyalty has been fractured. As a result, today's consumer purchasing and spending behaviors are different. Which changes are here to stay? Let's take a look at ...
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How Covid 19 made eCommerce increasingly customer-centric

How Covid 19 made eCommerce increasingly customer-centric

August 3, 2022
The COVID-19 pandemic has changed the way we shop, when we shop, and where we shop. Brand loyalty has been fractured. As a result, today's consumer purchasing and spending behaviors are different.
Read more
Collecting eCommerce email leads with guided selling

Collecting eCommerce email leads with guided selling

August 3, 2022
You are probably familiar with the scenario. Your website analytics software is showing you a number of anonymous visitors to your eCommerce website and provides details of the product pages they are visiting. The problem is you don’t know who the ...
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How can eCommerce retailers reduce returns?

How can eCommerce retailers reduce returns?

August 3, 2022
Online retailers face an ongoing struggle to reduce the number of returns, and according to Barclaycard shoppers in the United Kingdom alone are returning 7bn GBP of goods each year. Around 60-65% of returned items are linked to poor product ...
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Jollyroom rolls out LEGO® Gift Finder powered by Dialogtrail

Jollyroom rolls out LEGO® Gift Finder powered by Dialogtrail

August 3, 2022
Finding the right LEGO® set for someone is no easy task! Jollyroom’s LEGO® gift finder offers an interactive and playful brand experience that engages and advises customers which LEGO® set fits them best. When looking for a gift to someone else or ...
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How choice overload impacts eCommerce

How choice overload impacts eCommerce

August 3, 2022
Choice overload is a phenomenon that has been proven in scientific studies. The underlying idea is that when faced with too much choice, people feel overwhelmed and struggle to make a decision, and sometimes don’t make a choice at all. In eCommerce, ...
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Product finders: How guided selling can turbocharge your online sales

Product finders: How guided selling can turbocharge your online sales

August 3, 2022
Guided selling is a simple way for eCommerce retailers to provide an interactive and personalized shopping experience for consumers.
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Dialogtrail at D-Congress 2021

Dialogtrail at D-Congress 2021

August 3, 2022
On the 28 of October, it was finally time for a long-awaited D-congress since the pandemic! It was a blast meeting up with all the leaders from different sectors that all strive to shape the future of commerce. Where we got to mingle with both ...
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Designing a great product finder

Designing a great product finder

August 3, 2022
Using product finders to help customers navigate products in a more intuitive way has become increasingly popular the last few years. Ecommerce shops are competing to provide the most personalized experience to convert visitors to customers and have ...
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Proteinbolaget guides their customers with the help of Dialogtrail

Proteinbolaget guides their customers with the help of Dialogtrail

August 3, 2022
Guides make it easier for customers to find the right product by presenting a limited selection of products that match their needs. The solution focuses on the customer need instead of product attributes, to take the shopping experience one step ...
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How to achieve faster purchase decisions online

How to achieve faster purchase decisions online

August 3, 2022
Optimizing website performance has become a key priority in e-commerce, as small changes may have a huge impact on conversions. Tools like Google Analytics have made analyzing every aspect of the website into science. However, numbers can only tell ...
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